When declaring our values, we say: “Intellect is our production asset, and our business depends on knowledge.” Success on the leasing market largely depends on the human factor – people and their professionalism. In recent years, Europlan’s human resource policy has changed from a simple hiring process to a full-scale personnel program, including general hiring programs and graduate hiring drives, external and internal training programs, personnel retention programs, and employee testing and rotation programs. The company’s human resource policy is aimed at combining an employees professional plans with the company’s philosophy, which gives positive results.
The company is proud that its employees are professionals that are quoted in many financial and industrial publications, publish in the national mass media and teach in Russian higher institutes. Europlan pays a lot of attention to the development of its employees. The company is one of the first lessors in Russia to hold its own familiarization courses for employees and to care about their professional growth. Each employee, whether he is hired for the front or back office, goes through a familiarization course developed specially to test his professional skills and establish areas where he needs to improve, and abilities that should be developed, so as to meet our high corporate standards.
After spending several months in the team, all employees go through an evaluation, and receive additional training, if necessary. As Europlan works in many regions and hires a significant number of people, we welcome initiative and exchange of experiences between our employees. The company has set up and installed all forms of information exchange between teams working in various geographical zones so as to increase the effectiveness of their activity. This is not only a question of business, but of business ethics.
Internal rotation of employees is another factor that shows that the company pays a lot of attention to its personnel policy. Europlan rotates personnel throughout the country, looking for and finding solutions that are beneficial both for the company and for its employees. As regards external training, these programs have been set up for all company employees to improve the skills necessary for them to carry out their duties. These courses are usually set up as general meetings twice a year and during periods when new systems, products, regulations and procedures and other initiatives are being introduced.
